Privacy policy

At Mint Croft we take your privacy seriously and comply with UK and EU data protection law.

We will update our privacy policy from time-to-time, so please check back.


Your personal data

You may request a copy of your data that we store, and request that it is edited or deleted (where it is no longer necessary to retain it for record keeping and legal reasons). We will respond to your request within one month, unless the request is particularly complicated. There is no charge for a request, unless the data that you require is particularly detailed, or the requests repetitive.


Consent

In accepting this privacy policy you give your consent for your data to be collected, stored and processed as described below.


Get in touch

If you would like further information about data protection at Mint Croft, please get in touch:

Mint Croft
31 Geary
Waternish
Isle of Skye
IV55 8GP

reservations@mintcroftskye.com

The personal data that we collect and store

  • If you have made a booking online we will store your name and address details and any particulars relating to your order. Our bookings are handled by Bookalet, our booking calendar provider.
  • We do not collect or store credit card details from online payments: these are handled securely by Stripe or Paypal.
  • If you make a booking in person, or by telephone we will store any information needed for our records, or to process the booking.
  • If you get in touch with us in person, by telephone, or by email we will store the details necessary to respond to your enquiry.
  • We track visits to our website using Google Analytics – please see below for Privacy Policies of our providers.
  • Bookalet (our bookings calendar provider), Stripe and Paypal (our payment processing services) use cookies to provide their service, track visits and provide users with a better experience.
  • We will not ask for, or collect, any data that is supplementary to requirements for these purposes.
  • This website is not intended for children and we do not knowingly collect data relating to children.


Purposes for which we may use your personal data

We will only use your data for limited purposes. These may include:

  • Internal sales record keeping.
  • Business planning.
  • Providing you with goods and services.
  • Marketing emails and invitations where you have given consent.


How we collect your personal data

  • Directly, when you get in touch with us or make an enquiry about our goods and services in person, by telephone or by email.
  • When you make a booking with us via the telephone.
  • When you sign up to receive marketing communications, giving your consent for us to get in touch.
  • When you make a booking on our website.
  • Guests using the online booking calendar will only receive marketing communications if they have opted in to our mailing list. Otherwise, communications will be restricted to correspondence regarding specific bookings.
  • When you visit our website: we use Google Analytics to track visits, to help us improve our website and its content. Google Analytics uses browser cookies to do this.
  • We can’t be responsible for the content or privacy policies of any external entities which our site links to.


Why we process your personal data

  • To provide you with services.
  • To distribute marketing materials including e-marketing.
  • To provide you with the best and most secure experience.
  • To help us with business planning.


Sharing of your data

In order to provide you with services, we ourselves use service providers with whom your data may have to be shared and processed. Any UK-based third-parties will process your data solely for the purposes that you provided it, and will do so under strict confidentiality, and in accordance with UK law.

Service providers include those required to administrate and host our booking calendar, marketing systems, and IT systems. We also make use of professional advisers in legal, accountancy, banking and insurance services, plus - where legally obliged to do so – regulatory bodies and HMRC.

We use services provided by the following companies registered outside the UK: provide our bookings calendar; Stripe and Paypal to securely handle credit and debit card transactions (we have no access to credit card details of online customers); Google Analytics.

Relevent policies of our external providers:


Security of your personal data

We keep your data secure to the best of our abilities. Access to your personal data is restricted to those with a business need to know (employees, agents, contractors and regulators).

We will notify you of any breach.


Use of photographs

We try to obtain appropriate consent from any person who may appear in a photograph on our website and in other marketing materials. If we are using a photograph of you on the website that you believe you did not give consent for us to use, please get in touch and we will remove it.